Competitive Strategy and the Implementation Of a New Network Technology - The Case of EFTPoS in the UK
dc.contributor.author
Howells, John
dc.contributor.author
Hine, Jim
dc.date.accessioned
2026-05-05T07:32:36Z
dc.date.issued
1990
dc.description.abstract
This paper describes how the changing competitive relationship between the UK banks influenced the design and implementation of a national Electronic Funds Transfer at Point of Sale (EFTPoS) network. This theme emerged from a grounded theory analysis of interviews with EFTPoS managers. Key events, which had ambiguous interpretations in terms of the initial cooperative approach to network design, later became elements of a new, highly competitive approach to rivals. The range of relevant technical choices was altered by this change. Many became redundant or ceased to exist, while the views of outsiders, especially retailers, became a more important influence on network design.
dc.identifier.isbn
1-872287-29-8
dc.identifier.uri
https://era.ed.ac.uk/handle/1842/44632
dc.identifier.uri
https://doi.org/10.7488/era/7147
dc.language.iso
en
dc.publisher
Research Centre for Social Science / University of Edinburgh
dc.relation.ispartofseries
26
dc.subject
EFTPoS
dc.subject
banks
dc.subject
UK banks
dc.subject
network design
dc.title
Competitive Strategy and the Implementation Of a New Network Technology - The Case of EFTPoS in the UK
dc.type
Working Paper
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