Managing Racism in The Context of COVID-19: How do Twitter users justify using the term Chinese Virus instead of COVID-19 as not racist?
Abstract
There have been increasing incidents of anti-Chinese hate since the start of the
COVID-19 pandemic, both in the real world and on the internet. This paper
investigates how the ambiguous nature of racism is managed on social media in the
context of COVID-19 by looking at anti-Chinese prejudice on Twitter using a
Discursive Psychology approach. We aimed to fill the gaps of insufficient attention on
Asian-related racial discourse and insufficient DP research on anti-Chinese prejudice
on Twitter after the COVID-19 outbreak. The research question of “How do Twitter
users justify using the term Chinese Virus instead of COVID-19 as not racist?” was
formed after manually reviewing all relevant tweets from January 31st, 2020, to
January 31st, 2021. Over 400 tweets were retrieved and analysed. Analysis showed
that Twitter users present four actions when justifying using CV as not racist: (1)
defining and (2) specifying terms, (3) comparing with other diseases, and (4)
imputing intentions of others’ claims. The two main patterns are (i.) constructing their
own meanings of what specific terms stood for in the debate and (ii.) undermining
opposite claims by discrediting either the claims or the speakers. The analysis also
found out Twitter users treat racism as it is unambiguous by managing it as definable,
specifiable, comparable, and weaponisable, in spite of the ambiguous nature of racism
as suggested by previous works. Our study identified that the orientation to the denial
of racism and actions in denial in online interactions are consistent with previous
interview-based studies. The same conclusion was drawn between Asian and other
social groups that the actions in discourse are consistent. This study contributes to
future research on terminological controversies from both psychological and linguistic
perspectives, spontaneous justifications in online settings, and disease-specific racism.
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